Module 7 of 8 · 10 min

# Custom Governance Workflow Builder

Building approval and review processes visually, so governance matches how your organization actually works.

## Why this matters

Every organization has its own approval chain, its own sign off for a sensitive classification, and its own rule for what happens when nobody responds. The workflow builder lets you encode that process as triggers, conditions and actions.

## Before you start

### A workflow is a trigger, a condition and an action

Something happens, you decide whether this case qualifies, and then something follows. Almost any governance process decomposes into those three parts, which is why a visual builder can express processes that would otherwise need code.

### Automate the routing, keep the judgment human

The durable split is that the workflow handles detection, routing, reminders and record keeping, while a person makes the decision. Automating the judgment itself is where governance automation loses the trust of the people it governs.

### Design for the case where nobody responds

Decide what happens when nobody responds. Without a timeout rule, assets sit pending indefinitely, and silence is the common outcome in practice.

## The interactive demo

Work through the demo below. It runs in your browser with nothing to install. Watch for:

*   •Creating a new governance workflow
*   •Defining custom conditions, scheduling and triggers
*   •Creating actions and automations for your processes

This demo is also available on its own at [the Learning Center](/learning-center/product-demo-custom-governance-workflow-builder).

## After this module you should be able to

*   ✓Decompose a real approval process into triggers, conditions and actions
*   ✓Build a workflow that routes to a human for the decision
*   ✓Design explicit handling for the no response case